management

7 Down, 23 To Go – 30 Speeches in 30 Days

November 7, 2010
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Hello Everyone.  I’m furiously trying to catch up on my 30 Speeches in 30 Days Challenge.  Right now I’m experimenting with sharing some of my favorite posts, with the flair of the verbal delivery.
I would also love to talk to your group, live, via Skype, speakerphone or whatever you’ve got in store for me.  Check [...]

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Managers: Best of “30 Post in 30 Days”

October 30, 2010
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Hello Everyone.  My personal “30 Posts in 30 Days Writing Challenge” has been fun.  I’ve noticed some of you have joined me in my Facebook group of this name, to challenge yourself.  Looking forward to seeing your progress.
I did this to get over my self-consciousness about my writing.  I think I will write more [...]

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Managers: How to Ask Better Questions of Your Employees

October 29, 2010
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Had a long talk with a manager client today about asking good questions.  He sincerely wanted to have helpful one-on-one discussions with his employees, but he said, “I ask too many ‘yes/no’ questions. When they give me one-word answers, I get stuck.”  His excellent question was, “How do I transform my questions to get more [...]

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Managers: Do You Know the One Question that Can Improve Your Communications with Your Employees?

October 26, 2010
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Yesterday one of my manager clients was telling me about an interaction with an employee that did not go as expected.
He was assigning a project to Brenda — one he thought she would be interested in, and would be a real boost for her development.  He was enthused to be able to give this to [...]

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Intro: Glossary for Navigating the New World of Work

October 24, 2010
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Yes, I’ve made an assumption there, that there’s going to be a new world of work. I’ll elaborate on that here sometime soon, but for the moment I’m going to ask you to just go with me.
After coaching hundreds of managers, for hundreds of hours, I find that I repeat myself a lot.
A lot. I’ve started [...]

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Managers: The First and Most Important Person for You to Empower is Yourself

October 22, 2010
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Recently  I gave a presentation on the traps we fall into because we take our idea of being a “good manager” too far.
I wrote recently about this observation… that when you are all bunched up in your head about an “employee problem,” 9 out of 10 times it’s because you are struggling with your idea [...]

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Managers: You Don’t Have to Carry Everything

October 21, 2010
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Many of my manager clients suffer from thinking they need to give everything their best.  And it’s really counter-productive for so many reasons.
It’s so perverse because it’s about very good intentions.  After all, who wouldn’t want to be their manager’s “go-to person,” or be known for being reliable, always cooperative, and agreeable?  Service with a [...]

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Managers: Know Where You End and They Begin

October 13, 2010
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Yesterday I introduced you to Diane, your employee.  Diane, who has so much potential, is not interested in advancing.  The sticky (i.e. gets you stuck) part for you, as her manager, is that you can’t imagine this.  You figure if you find just the right approach, you’ll get through to Diane.  After all, isn’t [...]

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Managers: Handling Your Sticky Employee Problems

October 12, 2010
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Whether you are a new manager of people, or have a wealth of experience, there is often at least one employee problem that gets you all bunched up.  You pester yourself with, “if I can just find the right words, the right approach to get through to them,” as if there is a magic formula.
Recently [...]

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Are You Willing to Become an “Anti-Manager?

October 8, 2010
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Be willing to have a conversation when you don’t know where it’s going, particularly with your employees.
This is sort of an “anti-management” perspective.  As manager, you think you are expected to have all the answers.  What if you didn’t think that way?  And that it was okay to not have all the answers?
Don’t we often [...]

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Managers: 5 Things You Need to DO to be a Good Communicator

October 4, 2010
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Make it make sense to them

Say what is

Commit to: “You can’t go wrong with the truth”

Express your most noble intentions

Be willing to have a conversation when you don’t know where it’s going

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Managers: Is it Worth it to Deal With the “Petty Drama”?

August 6, 2010
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Hello Friends and Colleagues. I know I haven’t written in a while.
The good news is that I have had a busy and productive summer coaching new managers on their exciting new role and training managers to develop the skills to effectively coach their employees. I also took time for some much-needed R&R in [...]

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