management

Featured Lead Change post at “SmartBrief for Leadership” Blog

October 4, 2011
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I’m honored to be representing the Lead Change Group at the SmartBrief for Leadership blog today.  There, you can see my updated post, “Why True leadership involves less talking and more listening.”
Image credit: ia_64 via iStockPhoto.com
 

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Managers: Get Your Employees to Answer Their Own Questions

August 16, 2011
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Do you ever have people come to you at work, and want to work through a decision they already made?  Just to be clear, it’s a done deal.  They already acted on it.  But they want your take.
For one thing, it puts you between a rock and a hard place.  What if you see lots [...]

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At Work: Do You Hear What I Hear?

June 21, 2011
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Yesterday I brought some office supplies to a group I work with.
About 10 minutes later, I was about 10 feet away when Sloane said to Bethany, “Mary brought us some tape.”
Bethany asked, “Mary brought us some cake?”
I heard, “Mary looks likes she’s lost weight!”
Bethany and I were both sorely disappointed when we found out we [...]

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Want Employees to Listen? Stop Talking.

March 29, 2011
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You’ve heard of the book, the One-Minute Manager?
Well, one time I came across a guy I call the “18-minute manager” or “Jake” for our purposes. He called me to sit in on a discussion between him and one of his direct reports, Sophie, about her behavior and performance.  “Mary, I’ve talked to her twice in [...]

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Your Employees: “You’d Think” They’d Know Better, Wouldn’t You?

March 22, 2011
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Managers: Immediately Improve Your Communications with Employees with this One Easy Tip
I was having a conversation with a group of managers last week. We were bemoaning how employees can be so disconcerting sometimes. I heard things like:

Why do I have to point out everything to them?
Don’t they know this (example) is one of [...]

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Does Being Liked at Work Matter?

March 15, 2011
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[Pssssssst, did she just use the L-word?]
One of my close friends is in the last phase of a selection process for a new assignment.  Her first meeting and her final meeting is with the exec she would be reporting to.
We’re pretty sure she’s a shoe-in because we already know he likes her.  Her reflection was, [...]

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Managers: Do You Have Your Own *Charlie Sheen* employee?

March 7, 2011
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“Oh, that’s just Charlie.”
This is what I heard recently when I gave a leader some feedback on how one of his highly visible and influential cohorts was coming across to a large audience.  (Actually, the Sheen pun was not completely intentional.  Names have been changed to protect the guilty and the innocent.)
In this case, a [...]

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Happy 2010! Made Top 10 Listened-to Podcast List at “The Proactive Employer”

December 27, 2010
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Thanks to Stephanie Thomas for the generous mention in her special installment of The Proactive Employer podcast featuring clips from the 2010′s 10 most-listened-to shows.   I’m featured in a clip from the installment on investigating workplace complaints.

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Employers Be Warned: Investigating Employee Complaints

November 28, 2010
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If you are interested in hearing about the top 2 areas of vulnerability for employers — the important reason you DO want to deal with”petty drama” and — the key to avoiding the fallout of employee complaints, then listen to this installment of Stephanie Thomas’s “The Proactive Employer: podcast. Stephanie and I discuss three kinds of workplace complaints…

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Time to Check in: 30 Speeches in 30 Days Challenge

November 16, 2010
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Just taking the time to report in.  I’m so pleased with the momentum that’s building around the “30 Speeches in 30 Days Challenge.”  I had no idea how things were going to start to happen.  Here’s how they are unfolding.
1-10: Audios recorded at Audioboo with powerful tips and insights for you, as a manager of [...]

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Managers: Get an Earful on this “People Management” Thing

November 15, 2010
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Here is the running list of my audio recordings over at Audioboo, containing powerful tips and insights for you, as a manager of people (part of the “30 Speeches in 30 Days Challenge“.) There you will find:
Manager Q&A: How Often Should I Meet With My Employees One-on-One? (most popular so far)
Managers: Improve Your Communications [...]

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Part 3: Relate More Humanly at Work – the Role of Leaders and HR

November 10, 2010
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If  I could create an HR function from scratch…
[Adapted from original post, July 14, 2010]

My first thought would be to clarify what purpose the organization wants HR to serve. Fair or not, organization members have expectations that if HR is in your title, you are expected to do your work in a Human way. [...]

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