humans at work

Today’s Financial Woman features “Seven Ways to Be a New Leader to Your Employees” Post

June 28, 2011
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Today’s Financial Woman online newsletter picked up this fave post.  Yay!

Make decisions as if people matter. Business doesn’t exist in a vacuum. How do you think all this stuff happens…?

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At Work: Do You Hear What I Hear?

June 21, 2011
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Yesterday I brought some office supplies to a group I work with.
About 10 minutes later, I was about 10 feet away when Sloane said to Bethany, “Mary brought us some tape.”
Bethany asked, “Mary brought us some cake?”
I heard, “Mary looks likes she’s lost weight!”
Bethany and I were both sorely disappointed when we found out we [...]

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Keep Your Skeptical Employees Moving in the Right Direction – Part 5 of 5

May 17, 2011
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You’ve done all the footwork.
You’ve gotten your more skeptical, cynical or seen-it-all employees briefly lighting up with engagement, in the direction of the change you want to make.
Before we move on to what’s next, let’s briefly review.  In this series, you’ve:

reflected on your own barriers
identified the nature of their resistance
explored their resistance
transformed their resistance

And now [...]

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Understanding the Faces of Resistance to Change – Part 2 of 5

May 3, 2011
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Part 2 of 5 in a Series on Change Management & Employee Resistance
Recently I gave a presentation titled,
“5 Simple Steps to Engage Even Your Most Skeptical Employees In Change, So You Can Create a Strong Foundation for a Positive and Developmental Work Culture”
As I went through it, I myself was struck again by the necessity [...]

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What Role Are YOU Playing in Your Employees’ Resistance to Change? Part 1 of 5

April 19, 2011
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Part 1 of 5 in a Series on Change Management & Employee Resistance
What barriers in your own thinking prevent you from addressing their resistance effectively?
When I coach my manager clients I am often reminded how prone we are to getting in our own way when it comes to influencing our “problem” employees.
For example, when your [...]

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Ten Compelling Reasons to be a “B” Student in Work or Life

April 14, 2011
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Some of you may be aware that I was involved in a minor car accident a few weeks ago.  I continue to be surprised at how much the experience has slowed me down, even though I don’t have any obvious physical injuries.
I haven’t been keeping up with my to-do list like I want to, for [...]

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Want Employees to Listen? Stop Talking.

March 29, 2011
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You’ve heard of the book, the One-Minute Manager?
Well, one time I came across a guy I call the “18-minute manager” or “Jake” for our purposes. He called me to sit in on a discussion between him and one of his direct reports, Sophie, about her behavior and performance.  “Mary, I’ve talked to her twice in [...]

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Does Being Liked at Work Matter?

March 15, 2011
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[Pssssssst, did she just use the L-word?]
One of my close friends is in the last phase of a selection process for a new assignment.  Her first meeting and her final meeting is with the exec she would be reporting to.
We’re pretty sure she’s a shoe-in because we already know he likes her.  Her reflection was, [...]

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“Love” Post Made it to #NetDE Daily

February 20, 2011
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Thanks to Rodney Jordan’s hashtag #netDe, my “Leadership is Love” post made it to the Networking Delaware Daily today.  (Once you get there, you’ll have to scroll down to see the post.)

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Leadership is Love

February 14, 2011
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I had an experience recently that inspired me to connect leadership and love, and with Valentine’s Day approaching, I decided the time was perfect to go public.  (I know, I know, strange coming from the woman who doesn’t want to call employees, “family.”)
[You can also listen to me talking about this topic here. It will [...]

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“Respect Must Be Earned” – Leaders, Are You Comfortable Being Held to a Higher Standard?

February 9, 2011
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Bosses, no, I really don’t intend on making you a target of disrespect.
Last week I expounded on how much this phrase, “respect must be earned,” bugs me, in the context of a manager to employee relationship — mainly because it can be misinterpreted and give license to immature or unscrupulous managers to treat people without [...]

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“Respect Must be Earned” – Under What Circumstances?

February 1, 2011
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I’ve heard this so many times.  And it bugs me.  I saw it again just recently on a popular business blog, which featured a post titled, “10 Things Good Bosses Do.”  Here’s the relevant excerpt:
“Treat employees the way they deserve to be treated. You always hear people say they deserve respect and to be treated [...]

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