human nature

Understanding the Faces of Resistance to Change – Part 2 of 5

May 3, 2011
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Part 2 of 5 in a Series on Change Management & Employee Resistance
Recently I gave a presentation titled,
“5 Simple Steps to Engage Even Your Most Skeptical Employees In Change, So You Can Create a Strong Foundation for a Positive and Developmental Work Culture”
As I went through it, I myself was struck again by the necessity [...]

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Featured on The Booth Company Leaderhip Daily

April 19, 2011
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Understanding the Faces of Resistance post featured at The Booth Company Leadership Daily page (once you get there scroll down then down further
 
Photo credit: flickr user-id AdmrlCrunch CC. 2.0

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What Role Are YOU Playing in Your Employees’ Resistance to Change? Part 1 of 5

April 19, 2011
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Part 1 of 5 in a Series on Change Management & Employee Resistance
What barriers in your own thinking prevent you from addressing their resistance effectively?
When I coach my manager clients I am often reminded how prone we are to getting in our own way when it comes to influencing our “problem” employees.
For example, when your [...]

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Let’s Take a Moment to Reflect

April 6, 2011
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Yesterday I was involved in a minor traffic accident. No one was hurt.  Though I’ve been warned I’ll be sore tomorrow.

In any case, I can’t get over how shaken up I am, still, hours [...]

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Want Employees to Listen? Stop Talking.

March 29, 2011
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You’ve heard of the book, the One-Minute Manager?
Well, one time I came across a guy I call the “18-minute manager” or “Jake” for our purposes. He called me to sit in on a discussion between him and one of his direct reports, Sophie, about her behavior and performance.  “Mary, I’ve talked to her twice in [...]

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Does Being Liked at Work Matter?

March 15, 2011
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[Pssssssst, did she just use the L-word?]
One of my close friends is in the last phase of a selection process for a new assignment.  Her first meeting and her final meeting is with the exec she would be reporting to.
We’re pretty sure she’s a shoe-in because we already know he likes her.  Her reflection was, [...]

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You Mean I Knew What I Was Doing When I was 9 Years Old?

January 19, 2011
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I recently met a new colleague at a social media forum for  local business persons.  Through the course of our discussion Phil Woods told me his background in marketing started at age 9, in trying to find the right words to get customers to buy from his family’s business.  Hmmmmm.
It made me think about when [...]

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One Good Reason for Putting Your Best Self Forward on LinkedIn

November 17, 2010
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Or #18 – More Fiddling with Video
More on the “30 Speeches in 30 Days Challenge.”
A few months ago I gave a speech to job seekers titled, “Make Your Job Search a Treasure Hunt: Mine Linkedin for Valuable Connections.”
Here’s just a brief tip from that talk, which also gave me the opportunity to learn more about [...]

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Part 2: Relate More Humanly at Work – the Role of Leaders and HR

November 9, 2010
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What will HR professionals and organizational leaders need to do differently to adopt “different ways of relating” at work?
[Adapted from original post, July 14, 2009]
First, start with your relationship with yourself. It is easy for me to say, “Remember Human Resources are Human,” and then align all of your behaviors, attitudes and communications with [...]

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Part 1: Relate More Humanly at Work – the Role of Leaders and HR

November 8, 2010
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[Adapted from original post, July 14, 2009]
What I want to say first is that there are a number of Human Resources professionals out there who are committed to carrying out their jobs in an expert, efficient, human and caring manner. These are people, who, when faced with a seeming conflict in what is right for [...]

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Managers: How to Ask Better Questions of Your Employees

October 29, 2010
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Had a long talk with a manager client today about asking good questions.  He sincerely wanted to have helpful one-on-one discussions with his employees, but he said, “I ask too many ‘yes/no’ questions. When they give me one-word answers, I get stuck.”  His excellent question was, “How do I transform my questions to get more [...]

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Another Trap to Being a Good Manager: You Asking “What Feedback Do You Have for Me?”

October 27, 2010
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I find that I keep coming back to how “good intentions” can go bad.  And how to prevent that.
I had a long talk with a manager client this week about asking for feedback from employees. Not in a survey format.  Not in a way that protects anonymity.  Directly.  Face to face.
Now, there’s a way to [...]

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