Forbes, March 15, 2017: Leaders don’t have to know everything. Yes, having a quick, or solid answer has probably gotten most managers to where they are today. But what if an employee seeks guidance on a project or issue that’s out of your expertise? Are you supposed to wing it or segue from the topic to talk about something else?
Nearly uniformly, members of Forbes Coaches Council say it’s okay to tell a staff member that you don’t know the answer. Here’s how you can admit that you simply don’t know to build trust, respect and knowledge among your employees.
[See my tip at #3.]